PRIVACY POLICY

 INFORMATION WE COLLECT: WE COLLECT NAMES, PHYSICAL ADDRESSES FOR HOUSE CALLS, PHONE NUMBERS AND APPLIANCE DETAILS.

PURPOSE FOR COLLECTION: ALL PERSONAL DATA THAT IS COLLECTED IS USED ONLY FOR BOOKING OF APPOINTMENTS, EXECUTING REPAIRS, AND ISSUING OF INVOICES.

DATA SHARING: NO INFORMATION OR DATA COLLECTED WILL BE SOLD. ALL INFORMATION WILL ONLY BE SHARED WITH ESSENTIAL PARTNERS, LIKE BANKING APPS OR PAYMENT GATEWAY.

DATA SECURITY: ALL CUSTOMER DETAILS ARE SECURELY STORED ON PASSWORD PROTECTED DEVICES.

CUSTOMER RIGHTS: ALL CUSTOMERS HAVE THE RIGHT TO ACCESS, UPDATE, OR REQUEST THE DELETION OF THEIR PERSONAL INFORMATION.

CONTACT INFORMATION: REPAIRS ON SQ MACHINES. CONTACT NUMBER. 0733862088. E-MAIL. janniespeedqueen@gmail.com

TERMS AND CONDITIONS

ALL WORK COMES WITH A 12 MONTHS GUARANTEE ON PARTS INVOLVED AND WORKMANSHIP UNLESS STATED OTHERWISE ON THE INVOICE. THE GUARANTEE IS ONLY VALID IF ALL OUTSTANDING INVOICES IS SETTLED IN FULL WITHIN 48 HOURS OF COMPLETING THE REPAIRS. IF INVOICES IS SETTLED AFTER THAT WITHOUT ARRANGEMENTS MADE NO GUARANTEE WILL BE VALID.  ALL GUARANTEES IS VALID ONLY AS STIPULATED ON THE INVOICE ON THE PARTS INVOLVED IN THE REPAIRS. NO OTHER OR OLD PARTS OR THE ENTIRE MACHINE WILL FALL UNDER THE REPAIR GUARANTEE. ALL GUARANTEES ARE IMMEDIATELY VOID AND NO LONGER VALID IF SOMEONE OTHER THAN ONE OF OUR TECHNICIANS OPENS THE MACHINE.  IF A MACHINE BREAKS UNDER GUARANTEE AND IT IS FIXED BY US UNDER THE GUARANTEE, THE GUARANTEE WILL BE VALID FOR THE REMAINDER OF THE 12 MONTHS LIKE STIPULATED ON THE INVOICE AND NOT START OVER. ALL GUARANTEES ARE GIVEN AND IS THE RESPONSIBILITY OF THE OWNER OF THE MACHINE TO KEEP THE DRUM CLEAN AND FREE OF OVERLOADING. SAND INSIDE DRUM WILL VOID CERTAIN GUARANTEES LIKE HUB, AND SEAL UNITS. ALL CUSTOMERS MUST SUPPLY THE INVOICE OR RECEIPT WHEN ASKED. NO GUARANTEES WILL BE VALID UNDER CUSTOMER MISUSE LIKE DAMAGE CAUSED BY NEGLIGENCE, ABUSE, INCORRECT DETERGENTS OR OVERLOADING. DAMAGE FROM BLOCKAGES CAUSED BY FOREIGN OBJECTS. DAMAGE CAUSED BY LIGHTNING, POWER SURGES, VOLTAGE DROPS, PESTS OR ENVIRONMENTAL CONDITIONS. A GUARANTEE IS ONLY VALID FOR THE ORIGINAL CLIENT AND PROPERTY ADDRESS LISTED ON THE INVOICE AND CANNOT BE TRANSFERRED IF THE APPLIANCE IS SOLD OR THE PROPERTY CHANGE HANDS TO A NEW OWNER. IF A TECHNICIAN IS CALLED OUT DURING THE GUARANTEE PERIOD AND DISCOVERS THE FAULT IS UNRELATED TO THE INITIAL REPAIR, OR THAT THE GUARANTEE IS VOIDED, A STANDARD CALL OUT FEE WILL BE CHARGED.